Merchant Center return policy errors

Identify the country and policy Google reports. Confirm the Merchant return policy is associated with the intended products and that its customer-facing URL is public, current, and consistent with the configured terms.

A store serving multiple markets may have different windows, methods, fees, or exceptions. Do not copy one market's configuration across all countries without verifying it.

Use Google's current setup guidance because available fields can change.

• Return acceptance and the applicable window
• Return methods such as mail or in-store where supported
• Customer fees and restocking conditions
• Policy URL accessibility
• Seasonal or category exceptions
• Country and product applicability
• Consistency with the policy shown on the store

A missing setting needs different action from an invalid value or a conflict with the website. Record the exact validation message and inspect the processed configuration. If the customer policy changed, update both Merchant Center and the public policy rather than only clearing a field.

Google's requirements depend on program, country, and current feature rules. Follow the official documentation for the affected context. This guide is an operational checklist, not legal advice about consumer return rights.

CommerceVigil can surface account or product issues Google makes available and preserve their lifecycle. It does not interpret local law, rewrite store policy, or certify that Merchant settings and every checkout disclosure are legally sufficient.